Terms and Conditions

This website, located at www.phoebeloungewear.com (this "Site"), is owned and operated by Phoebe LLC. Phoebe provides website features and other products and services to you when you visit, shop or purchase items from this Site, use our services, access this Site from your mobile device or use software provided by us in connection with any of the foregoing. Phoebe provides its products and services subject to these Terms of Service.

By using Phoebe, you agree to the following conditions. Please read them carefully.

By accessing or using this Site, mobile application, or other Phoebe product or service on any computer, mobile phone, tablet, console or other device, you acknowledge and agree that you have read, understand and agree to be bound by these Terms of Service and any other applicable law, whether or not you are a registered member. We may change these Terms of Service at any time without notice. When we make changes, we will post them here. If you do not agree to these Terms of Service, please do not use this Site or any Phoebe service and immediately cancel your subscription. 


When you use any Phoebe Service, or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


Shipping and handling charges are based on your location. All orders will ship the same day or next business day. If you have any questions regarding your order and location please email phoebeloungewear@gmail.com with your order number in the subject box. A team member will get back to you promptly. When you submit an order, we will send you an email confirming receipt of your purchase. This does not mean that we have accepted your order. Our acceptance of the order takes place when the products are shipped to you. As soon as your order ships, you will be provided with a tracking number via email. We do not guarantee any specific delivery dates or times.


At this time Phoebe will not be accepting returns. All sales are final. If there is a problem with your order, such as the wrong item being sent to you, please email phoebeloungewear@gmail.com with your order number in the subject line and a team member will get back to you promptly. 


To make purchases on this Site, you must submit credit card, debit card or payment information. You represent and warrant to Phoebe LLC that such information is true and that you are authorized to use the payment instrument. You will promptly update your account information with any changes (for example, a change in your billing address or credit or debit card expiration date) that may occur. You authorize Phoebe to use and store any credit card, debit card or other payment information submitted by you or updated credit card information submitted by your credit card company directly to Phoebe. If your credit or debit card cannot be charged due to expiration, insufficient funds or otherwise, Phoebe reserves the right to either suspend or terminate your purchase if you do not update your payment information. If you dispute any charges for product purchases, you must inform Phoebe within thirty (30) days from the date of shipment. We reserve the right to change any product prices and fees. Phoebe may, from time to time, partner with certain third-party payment services (e.g., PayPal) ("Payment Service") to make the payment process more efficient and streamlined. If you choose to use a Payment Service on this Site, you authorize Phoebe to receive and store the payment information associated with your use of such Payment Service and to use such payment information in connection with your purchase of Phoebe products.


You are solely responsible for maintaining the confidentiality of your account, all activities occurring under your account and all access to and use of the Phoebe by anyone using your account, whether or not such activities and access are actually authorized by you, including but not limited to all communications, transactions and obligations. You agree to accept responsibility for all activities that occur under your account and password. Phoebe shall not be liable or responsible for any loss or damage arising from any unauthorized use, access or any other breach of security of your account, including but not limited to your account sign-in password and email address. You acknowledge and accept that your use of Phoebe is in compliance with these Terms of Service. You further acknowledge and accept that Phoebe shall have no obligation to investigate the authorization or source of any account activity, including purchase activity following a proper log-in to this Site, which is defined as a matching and current member sign-in and user password. You must notify us immediately of any unauthorized access to your account or any other unauthorized use.


By using this Site, you may come across mature content that includes nudity or partial nudity, and that you may consider offensive, indecent, explicit, inappropriate or objectionable.  You acknowledge and understand these risks in using this Site and represent that the jurisdiction from which you are accessing the Site does not prohibit the receiving or viewing of sexually explicit content. 


These Terms of Service constitute the entire agreement between you and Phoebe and govern your use of the Phoebe products, and they supersede any prior agreements between you and Phoebe. You also may be subject to additional terms and conditions that are applicable to certain parts of Phoebe. Phoebe may terminate this Agreement and deny you access to the products at any time, immediately and without notice, if in Phoebe’s sole discretion you fail to comply with any provision of these Terms of Service.

You agree that no joint venture, partnership, employment, or agency relationship exists between Phoebe and you as a result of this agreement or your use of the Phoebe products.

The failure of Phoebe to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. The invalidity of any term, condition or provision in these Terms of Service shall be deemed severable and shall not affect the enforceability of those portions of the terms deemed enforceable by applicable courts of law.